Frequently Asked Questions

Caring For Your Stollen FAQs

• How long will my stollen last?
  Our family recipe was crafted before the existence of refrigerators. The ingredients in our stollen have been time-tested to ensure a long shelf life. If stored in a cool and dry place such as a bread box or drawer, your stollen will last for months. We use no artificial preservatives.
• Do I need to refrigerate or freeze my stollen?
  No, generally you do not need to refrigerate or freeze your stollen. If you will not be eating the bread for a few months, you may want to store it in the freezer. Otherwise, storing your stollen at room temperature in a bread box or drawer will allow it to last for months.
• Can I toast or microwave my stollen before eating it?
  Certainly. Many people prefer to warm individual slices of stollen in the toaster or microwave before eating.
• What are the brown spots in the sugar coating on top of my stollen?
  Our raisins and citron are marinated overnight before being baked in our bread. After baking the fruit continues to release juices which moisten and flavor the stollen. If some of the fruit is close to the topping, these juices may make the sugar brown. They are perfectly edible and do not mean your stollen has gone bad.
  

  If your stollen has become discolored and you wish to improve the appearance, simply sprinkle a little powdered sugar on top before serving.

Ordering FAQs

• What size should I order?
  If you eat a little stollen, order a one or two pounder; if you eat a lot of stollen, order a larger one. A good size for a hostess gift is a one pounder. If you are looking to send stollen as a gift to an individual or a couple, order a one or two pounder; if you're sending a stollen to a family for the holidays, order a three pounder. View our "sizes and prices" for more information.
• Why do I have to order by November 15th?
  We bake all of our stollen in November so they have time to mature before we deliver them. During this time the flavor of the fruit will soak into the bread and make the stollen more moist and delicious.
  

  We generally bake our last stollen for the holiday season in mid-to-late November. Only those orders placed before mid-November are guaranteed to be reserved for specific customers. There may be some stollen available on a first-come, first-serve basis for orders placed after November 15th.
• Why do you only sell stollen during the holidays?
  Stollen is traditionally eaten and exchanged during the holidays in Germany. We carry on this tradition by offering our stollen during this time of the year only.
• What are your shipping costs?
  Our shipping costs are automatically calculated by UPS during the checkout process. They are based on the total weight of stollen being shipped to a particular address. All U.S. shipments are sent via UPS Ground.
  

  Please contact us if you have questions about these costs.
• What are your usual shipping dates to ensure my stollen arrives by Christmas?
  We generally ship our stollen to arrive approximately December 15th. If you would prefer an earlier or later delivery date, please note that on your order. We are happy to abide by your wishes.
• Do you ship internationally?
  Unfortunately, we are no longer shipping internationally. In the past we sent stollen all over the world, but international shipments have become unreliable and expensive. We will reconsider this decision in the future if this changes.